ACCESSIBILITY STATEMENT

Our Commitment to Accessibility

INFINITECH is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that everyone should be able to access information about our security and infrastructure solutions, regardless of ability or technology used.

Accessibility Standards

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We also aim to comply with:

• Americans with Disabilities Act (ADA) Title III
• Section 508 of the Rehabilitation Act
• Applicable state and local accessibility laws

Website Accessibility Features

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser accessibility features

Third-Party Content

While we strive to ensure accessibility across our entire website, some content may be provided by third parties or external services. We work with our partners to ensure their content meets accessibility standards, but we cannot guarantee the accessibility of all third-party content.

This includes:

• Embedded videos from external platforms
• Social media widgets
• Third-party plugins or integrations
• Links to external websites

Physical Accessibility of Services

Our Facilities

INFINITECH's offices provide:

• Wheelchair-accessible entrances and facilities
• Accessible parking spaces
• Accessible restrooms
• Clear signage and wayfinding

Accessible Access Control Solutions

As a provider of access control systems, we can design and install ADA-compliant solutions including:

• Automatic door openers
• Card readers at accessible heights
• Audio and visual indicators
• Alternative authentication methods for users with disabilities
• Braille labels and tactile signage
• Integration with existing accessibility features

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits and testing
• Test with assistive technologies
• Train our team on accessibility best practices
• Update content to meet evolving standards
• Incorporate user feedback into improvements
• Monitor new accessibility guidelines and requirements

Known Limitations

Despite our best efforts, there may be some limitations or areas where our website does not fully meet accessibility standards. We are actively working to address the following known issues:

• Some legacy PDF documents may not be fully accessible
• Certain third-party embedded content may have accessibility barriers
• Some complex interactive features may require enhanced support

We are committed to resolving these issues and welcome your feedback on any accessibility barriers you encounter.

Alternative Access Methods

If you have difficulty accessing any content on our website or require information in an alternative format, we offer:

• Phone Support: Speak directly with a team member at (512) 914-9071
• Email Assistance: Request information via email at info@infinitech-us.com
• In-Person Consultations: Visit our office for face-to-face assistance
• Document Formats: We can provide documents in alternative formats (large print, plain text, etc.)
• Video Relay Services: We can accommodate VRS or other relay services

Feedback and Contact

We welcome your feedback on the accessibility of the INFINITECH website and services. Please let us know if you encounter accessibility barriers:

When contacting us about accessibility, please include:

• The specific page or content you had difficulty accessing
• What problem you experienced
• What assistive technology you were using (if applicable)
• Your contact information so we can follow up

We aim to respond to accessibility feedback within 5 business days and strive to resolve issues as quickly as possible.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

• U.S. Department of Justice: ADA Complaint Form
• Office for Civil Rights: If related to programs receiving federal funding

Technical Specifications

Our website accessibility relies on the following technologies:

• HTML5
• WAI-ARIA (Accessible Rich Internet Applications)
• CSS3
• JavaScript (with graceful degradation)

These technologies are relied upon for conformance with the accessibility standards used.

Assessment and Testing

INFINITECH assesses the accessibility of our website through:

• Self-evaluation using WCAG 2.1 criteria
• Automated accessibility testing tools
• Manual testing with assistive technologies
• User testing with individuals who have disabilities
• Third-party accessibility audits (conducted annually)